What are the shipping methods and cost?
- Orders are typically shipped Canada Post. Your order will ship within 2 days and expected delivery dates are 5 to 7 days from date shipped.
- Yes, orders may be sent to P.O. boxes.
- Canada Post does not deliver on Saturday or Sunday. Need it faster? Contact us by email or on our toll free number 1-888-663-7236.
- For orders under $100 shipping is a flat rate of $12.95, any order over $100 shipping is FREE.
Is your website secure?
- Yes, Flojos website is SSL certified and completely secure.
- All information provided to Flojos is deemed strictly confidential. Information will not be shared with third parties and your email address will not be sold.
What is your refund/exchange policy?
- Flojos will gladly accept returns on regular priced merchandise within 14 days of receipt, provided merchandise is in new condition with all tags and packaging intact.
- Sale priced products are not eligible for refund. Regular priced merchandise will be refunded the full amount charged to original form of payment, less a restocking fee of $9.95.
- Please contact firstname.lastname@example.org with a description of products being returned in order to receive a Return Authorization number via email.
Feel free to contact us anytime at: email@example.com or 1-888-663-7236
Thank you for shopping Flojos